Air Freight

Air Freight

 

AIR FORWARD is a category of products that predominately use an air mode and offers a choice in delivery speeds to best suit customer requirements.
Working together with carefully selected carriers, we operate with schedules on all the world’s major routes so you can plan with certainty for greater efficiency.

Our AIR FORWARD offer is also highly flexible to meet specific customer requirements. While door to door is our standard offering, airport to airport, door to airport and airport to door options are also available.
 

 

Ideal for time-sensitive freight, delivered in the fastest possible door-to-door freight forwarding transit time. 

Using the first scheduled carrier flight out, this service delivers accelerated shipment clearance and handling at origin and destination. 

 
  • Globally available service
  • Typical door-to-door transit time of 1–2 days
  • Priority treatment throughout the network for freight shipments
  • Prioritized status with carriers
  • Door-to-door delivery with other options available
  • Import/export customs brokerage
  • End-to-end real time visibility
 
 

 

A fast and flexible choice for moving a wide range of freight shipments from anywhere to anywhere. 

  • Globally available service
  • Typical transit time of 3-5 days
  • Cargo transportation for freight of all shapes, sizes and types – including dangerous and oversized goods
  • Door-to-door, all inclusive delivery with other options available
  • Freight benefits from both Global Express and commercial global uplift
  • A team of highly trained certified dangerous goods experts at all our locations
  • Higher priority uplift versus Air Economy but lower than Global Express Air Priority
  • Import/export customs brokerage
  • End-to-end real time visibility
 
 

 

Using the most economical routing and carrier selection, this cost-effective product doesn’t compromise on customer service.

This globally available and reliable service is ideal for less time-sensitive freight.

  • Cost effective, global service
  • Typical transit time of 5-7 days
  • Service for general cargo (no dangerous goods, oversized or temperature-controlled cargo)
  • Door-to-door service with other options available
  • Freight consolidated at our regional hubs allowing greater shipment control
  • Import/export customs brokerage
  • End-to-end real time visibility
 
 

 

Providing flexible capacity and routing options for your special lift requirements.

From new product launches and line-down situations to handling oversize, heavyweight or other special freight, we have qualified charter experts in key centers of trade.

 
  • Globally available
  • Flexible capacity and routing options for special lift requirements
  • Handling oversized, heavyweight cargo, dangerous goods, perishables and valuable freight
  • Freight movement coordinated to the Customer’s precise schedule
  • Global Express controls the shipment from pick-up to final delivery
  • Qualified and experienced charter experts in key centers of trade
  • Import/export customs brokerage provided
  • End-to-end real time visibility
 

 

Offering 24/7/365 proactive shipment monitoring and intervention, this service delivers regulatory compliance with high visibility of the Customer’s product movement throughout the supply chain.

Meeting global standards for temperature-controlled life sciences air freight shipments, the service is supported by our global Good Distribution Practice (GDP) compliant network of certified life sciences stations.

Adhering to regulatory compliant customer procedures, this service is managed through the industry-dedicated IT system ‘LifeTrack’. 

  • A single global network of certified life sciences stations managed by and compliant to DGF’s GDP guidelines
  • 24/7/365 proactive shipment monitoring and intervention
  • Single Quality Management System with DGF GDP guidelines embedded into the processes
  • Over 4,500 trained and certified life sciences specialists
  • End-to-end SOP driven process, delivering the highest quality standards
  • Shipment visibility and monitoring supported by in-transit temperature data and monitoring RFID
  • Import/export customs brokerage provides

 

Simplifying air freight transport, this service offers a range of day definite transit times for door-to-door intra-European and intra-Asia freight shipments, in one all-inclusive rate. 

Built upon DHL’s feeder and carrier network, shipments benefit from daily departures, fixed schedules and local Global Express expertise.
 
  • Network coverage for intra-European and intra-Asia Pacific freight shipments
  • Three door-to-door transit time service levels: Priority (1-2 days), Classic (2-3 days) and Deferred (2-5 days)
  • One all-inclusive price, quoted and invoiced
  • Door-to-door delivery, with other options available, depending on customer demand
  • Handling high value, oversized or dangerous goods
  • Import/export customs brokerage
  • End-to-end real time visibility
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This premium management service caters for temperature-sensitive goods in pre-launch, launch and distribution stages. It provides post-shipment diagnostics, FMEA and auditing, cold chain optimization and data analysis services on all modes of transportation via the Global Express and non-Global Express network.
 
  • Includes all Global Express Air Thermonet features along with customized premium features that can also be applied to Ocean and Road
  • Non-Global Express network entities incorporated into the process
  • GDP compliant SOP design, implementation and change management
  • Intuative 25+ touchpoint visibility via Life Track
  • Equipment cycle management, special ground handling arrangement, risk evaluation and a mitigation index
  • Cold chain dashboard, analytics and optimization consulting services Highly trained Customer support through regulatory body audits with quality experts in compliance with GDP
  • Highly trained Customer support through regulatory body audits with quality experts in compliance with GDP 
     
 
 

A fully flexible unaccompanied air service with an immediate pick-up and door-to-door dedicated delivery. This is offered via the next commercial or network flight out, within the shortest possible time. 

  • Globally available, next flight out unaccompanied service
  • Door-to-door 24/7/365 service
  • Pick-up typically within 60 minutes of order
  • One transparent door-to-door price
  • End-to-end proactive tracking and monitoring
  • Online, real-time tracking
  • Customs clearance/document preparation
  • Dangerous goods and temperature-controlled handling


Our additional ‘secure’ service level meets high security and emergency needs, with an accompanied door-to-door pick-up and delivery, provided by an onboard courier or chartered aircraft.

 

Global Express SameDay Speedline is a flexible, unaccompanied air service, based on the best flight out. Designed for urgent international shipments through DHL Global Forwarding’s network and partners, the service includes expedited pick-up and delivery.

  • Best flight out service within a defined network
  • Door-to-door 24/7/365 service
  • Pick-up typically within 120 minutes of order
  • One transparent door-to-door price
  • End-to-end proactive tracking and monitoring
  • Online, real-time tracking
  • Customs clearance/document preparation
  • Dangerous goods and temperature-controlled
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